Shift Leader - F&B MNC (Cafe Chain)

Singapore Permanent SG$2,800 - SG$3,000 per month (SG$33,600 - SG$36,000 per year)
  • Global Company
  • Good Environment

About Our Client

Our client is a beloved F&B Cafe brand founded in Canada, that offers premium coffee blends, freshly baked goods and sandwiches. They are committed to create a welcoming environment that celebrates diversity and inclusion.

Job Description

  • Maintain smooth workflows and efficient operations by supervising, supporting, and delegating tasks during shifts
  • Build positive employee experiences on every shift. Provide coaching and feedback. Cultivate a positive work culture that fosters teamwork and collaboration
  • Deliver exceptional customer service and lead by example to create a welcoming store environment
  • Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
  • Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
  • Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
  • Monitor sales performance and assist the store manager in achieving targets
  • Clearly communicate store updates to facilitate smooth shift handovers. Report any issues, incidents, or employee performance concerns to the store manager

The Successful Applicant

  • At least 3 years' experience in the F&B industry with at least 1 year experience in a similar supervisory role
  • Passion for F&B industry with proven experience in delivering excellent customer experiences
  • Proven experience in leading teams
  • Strong interpersonal and communication skills
  • Able to multitask and manage change in a fast-paced environment
  • Willingness to engage in shift work, which includes work on weekends and PH (rest-days will be given on other days)

What's on Offer

  • 5-day work week
  • Health and medical coverage
  • Employee discount
  • Store performance incentives
  • Career development and progression pathways
Contact
Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)
Quote job ref
JN-112023-6258757
Phone number
+65 6416 9849

Job summary

Function
Customer Service
Sub Sector
Supervisors/Team leaders
What is your area of specialisation?
Retail
Location
Singapore
Contract Type
Permanent
Consultant name
Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)
Consultant contact
+65 6416 9849
Job Reference
JN-112023-6258757

Diversity & Inclusion at Page Personnel

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.