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Our client is looking for a candidate with experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Aws Connect, Salesforce
Our client is looking for an individual who is responsible to develop/deliver engineering deliverables for Products Sales, Customer acquisition and Servicing solutions that includes Core Applications (Life Asia), CCM Solutions, Underwriting Engines, Workflow, Middleware Integration with Front End/Mobile applications etc.
Your are responsible to provide technical support and repair services on our client's products to partners and end customers.
This incumbent will be part of the IT support team, responsible for the first and second level of support of the infrastructure. He/she will be involved in infrastructure projects where they will be supporting on the networking devices (mainly Cisco products).
You are responsible for optimising technical operations of various Power Cooling/Distribution systems (ie. deployment of technical staff, management of equipment maintenance) to ensure high efficiency and cost-effectiveness. You are also involved in budget management, and ensuring compliance with safety regulations at sites.
The primary role is to supervise the demand planning procedures for affiliates and distributors. This position entails proficiently handling forecasts in SAP and O9 systems, guaranteeing the submission of accurate and timely monthly forecasts.
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