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In the role of Operations Manager, you'll be leading our guest experience efforts, guaranteeing flawless service and creating unforgettable moments for our clients within our Private Client Suite. Your responsibilities will encompass crafting tailored guest encounters and upholding the Suite's high standards. This position plays a vital role in reflecting our identity, dedication to exceptional service, and diverse range of premium Scotch whisky offerings.
Reporting to the Brand Manager, the Customer Service Advisor will be responsible for daily interaction with B2C and B2B customers, managing inquiries, providing after-sales information, resolving complaints, and improving the customer experience.
Our client is one of the world's leading insurtech company, looking for a Client Services Specialist with strong interest in client servicing and the insurance industry.
Reporting to the Head of Operations, the Service Technician will support post sales support and activities for the team to ensure top customer service for client retention. The role requires technically skilled personnel who's comfortable being client facing while being an on-site technician
Our client is coming to Singapore and recruiting for a Store Manager and be part of their exciting brand launch!
Join our client as a Shift Leader and be part of our exciting brand launch in Singapore for a global F&B brand!
The primary responsibility of this position is to coordinate Short Term Rental contracts in Singapore. Maximise the utilisation of the Short Term Rental fleet on a daily basis. Efficiently managing the fleet's performance, reliability, and operational costs to continuously improve profitability. Furthermore, the role provides administrative support to the Rental department, assisting with various administrative tasks.
You will be responsible for the inside sales and customer service functions of the team by managing the order-to-cash processes throughout the entire timeline.
Reporting to the Training Manager. This role involves designing and implementing training programs to enhance brand essence, improve product knowledge, and elevate customer service skills to ensure operational excellence in the retail sector.
Reporting to the Store Manager, The Retail Assistant Store Manager (Footwear) will manage all aspects of the daily store operations including staffing, sales, customer service, inventory management and visual merchandising
Reporting to the Store Supervisor, you are responsible for ensuring smooth daily operations, and providing excellent customer service. You will also assist in inventory management, sales, and resolving customer issues while maintaining a high standard of store presentation and organisation.
As an Accounts Receivable Specialist, you will be responsible for managing the billing and collections process, ensuring timely and accurate payment from customers. You will work closely with our sales and customer service teams to resolve any billing issues and maintain strong customer relationships.
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A job in customer services is vital to any organisation you work for because you’re on the front line dealing directly with customers and clients. You’ll be making a direct impact on their view of the organisation which could make all the difference to whether or not they will start or continue to do business. The right person in this role can therefore have an important part to play in contributing to the short and long term success of their employers.
Most organisations will have customer service jobs and with the huge range of companies based in Singapore the possibilities for the exact nature of each job are endless. Wherever you work, the role will involve communicating with customers, whether by phone, email, live chat, instant messaging or in person and responding to their needs, so the role will be both challenging and rewarding.
To be successful you will need to gain knowledge of the company’s rules and policies on matters such as returns, faults, and delivery as well as new products or services and promotions. You will also have to become familiar with the relevant systems to record interactions and keep accounts up to date. You may be dealing with commercially sensitive, confidential or personal information so you must be discreet.
The customer focused skills you need to succeed
Key skills and attributes in this role are likely to include:
Singapore is a leading financial and commercial centre and has a well-deserved reputation as a safe, efficient and clean city. Whilst the official language is Malay, Chinese and Tamil are also spoken. English, however, is the most widely used by people from all backgrounds especially in business and trade. Its transport system was rated the world's best based on availability, affordability, efficiency, convenience and sustainability.
If you would like to find out more about the finest Customer Service jobs in Singapore and across South-East Asia, all you need to do is browse our listings. Page Personnel have access to some wonderful roles, often with world-famous brands, and to stay one step ahead of the rivals why not take a minute or two to set up an email job alert? And don’t forget to forward your CV on to the team. We hope to hear from you soon.
There are so many openings in Singapore for the right people who want to work in customer services. If this is you then why not get in contact with the team at Page Personnel? The first step is to send them a copy of your CV. It is also a good idea to sign up to the email job alerts in order to be among the first to find out about new opportunities as they arise. They are waiting to hear from you.
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© Page Personnel Recruitment Pte Ltd, company number 201736642C operating as an Employment Agency under Licence number 18C9065. Registered Office: One Raffles Place, #09-61 Office Tower Two, Singapore 048616.